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Getting Started Knowledge Base Contact Us Return This guide will walk you through the process of adding a Radianse shortcut to the home screen of a member iPad. The screenshots in this guide contain red circles. If you see a red circle, it is indicating where you should be touching. 1. Open Safari […]
Getting Started Knowledge Base Contact Us Return To verify the connections inside of a Hydro bed, please follow the steps below: 1. Remove the Top Access Panel There should be two (2) Phillips screws on the top access panel which need to be removed. The image below circles the location of the two […]
Getting Started Knowledge Base Contact Us Return This guide will walk you through the process of verifying the functionality of a WiFi tag. You will need access to a device (preferably a cell phone) during this procedure. 1. Reboot the WiFi tag To reboot the WiFi tag, simply unplug the tag’s power adapter from the […]
Getting Started Knowledge Base Contact Us Return This guide will walk you through troubleshooting your ScanAvenger barcode scanner, along with including instructions on how to program it. Beep Codes: 1 Beep: barcode is being read correctly and is being stored or outputted to a device it’s connected to 3 Beeps: scanner is disconnected from all […]
Getting Started Knowledge Base Contact Us Return The Windows on-screen keyboard is often automatically triggered by a feature called “Tablet Mode.” This guide will show you how to disable it. This guide applies specifically to Windows 10 systems. 1. Open the Action Center The first step is to open the Action Center. Click the speech […]
Getting Started Knowledge Base Contact Us Return This guide will walk you through rebooting a Wi-Fi tag on a HydroMassage bed. 1. Locate the Power Adapter CT-1100 (Released Prior to June 2025) The USB power adapter looks similar to a cell phone charger. This is what provides power to the tag. The power adapter […]