The Windows on-screen keyboard is often automatically triggered by a feature called “Tablet Mode.” This guide will show you how to disable it.
This guide applies specifically to Windows 10 systems.
The first step is to open the Action Center. Click the speech bubble icon located in the very bottom right corner of your taskbar.

Click the “Tablet mode” tile to ensure it is disabled. The tile should appear gray or unlit, indicating that it is turned off. If it is colored, it is currently active and you will need to click it to disable it.

After disabling Tablet Mode, the on-screen keyboard should no longer appear automatically. You can test this by clicking into a text field or application to confirm the keyboard does not pop up.
If you’ve followed all the steps in the guide above and the issue persists, please contact Support: (603) 994-2222