If your Radianse system is not operating correctly, you have a few different options. If you're comfortable troubleshooting on your own, please feel free to browse our Knowledge Base.

If you'd prefer for a technician to assist you, please give us a call at (603) 994-2222

No worries! We have a user manual which is available here. If you ever have any questions regarding your Radianse system, please give us a call and we would be more than happy to help.

Not sure who to contact? Use the flowchart below to help identify where the issue lies. When in doubt, give us a call — we're happy to point you in the right direction.

Quite a lot! We can customize most amenity settings to fit your needs. Give us a call and we can adjust any of the following:

• Maximum, minimum, and default run times
• Maximum, minimum, and default delay times
• Scheduling blocks and schedule types
• Age limits and grace periods
• Amenity and schedule names

This list isn't exhaustive - if you're wondering about a specific setting, don't hesitate to reach out and we'll be happy to help!

We offer a variety of automated email reports to help you stay on top of your facility. Available report types include:

• Equipment Usage
• Member Usage
• Maintenance Summary & Details
• Schedule History Summary & Details
• Red Screen Summary & Details
• Loss Prevention Details

Each report can be delivered at the frequency that works best for you — daily, weekly, or monthly. Give us a call to get set up!