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Getting Started Knowledge Base Contact Us To verify the connections inside of a Hydro bed, please follow the steps below: 1. Remove the Top Access Panel There should be two (2) Phillips screws on the top access panel which need to be removed. The image below circles the location of the two screws you will […]
This guide will walk you through the process of verifying the functionality of a WiFi tag. You will need access to a device (preferably a cell phone) during this procedure. 1. Reboot the WiFi tag To reboot the WiFi tag, simply unplug the tag’s power adapter from the wall, wait ~5 seconds, and plug the […]
This guide will walk you through troubleshooting your ScanAvenger barcode scanner, along with including instructions on how to program it. Beep Codes: 1 Beep: barcode is being read correctly and is being stored or outputted to a device it’s connected to 3 Beeps: scanner is disconnected from all devices 5 Beeps: scanner is low battery […]
The Windows on-screen keyboard is often automatically triggered by a feature called “Tablet Mode.” This guide will show you how to disable it. This guide applies specifically to Windows 10 systems. 1. Open the Action Center The first step is to open the Action Center. Click the speech bubble icon located in the very bottom […]
This guide will walk you through rebooting a Wi-Fi tag on a HydroMassage bed. 1. Locate the Power Adapter CT-1100 (Released Prior to June 2025) The USB power adapter looks similar to a cell phone charger. This is what provides power to the tag. The power adapter is circled in red below: CT-1300 (June 2025 […]